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Strategic Procurement Category Lead (IT and Business Services)


Buffalo, NY, US, 14213

Req ID:  23594
Segment:  Procurement

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


This strategic procurement professional will be responsible for enterprise-wide category management of IT and Business Services (HR, Legal, Finance, Travel).  Partnering with internal business stakeholders to drive procurement value, including development and execution of strategies that focus on optimizing costs, total cost of ownership (TCO),  streamlining efficiencies, improving supplier performance, reducing risk and extracting innovation from supply base. This unique position will participate in organizational digital transformation, working closely with IT and Business Services.

  • Deliver value through a Total Cost of Ownership approach to IT and Business Services (HR, Legal, Finance, Travel) category management
  • Build short term and long-term category vision, aligned with business stakeholders, supported by strategic category management and sourcing principles
  • Develop and execute category sourcing strategies, working with business stakeholders, leveraging industry knowledge, spend analysis, budget and planning reviews to achieve business requirements
  • Directly manages the IT and Business Services strategic sourcing process, including; planning, team member assignment, RFX materials, negotiations, savings model, supplier selection recommendation and contracting
  • Creates a global IT and Business Services network, sharing category management opportunities, identifying global opportunities, leading global sourcing/category management projects
  • Direct and leads category specific analyses and reporting, supply market research and spend analytics
  • Applies Supplier Relationship Management (SRM) strategy and Segmentation (Strategic, Important, Transactional etc.) to category, with goal of working closely with strategic suppliers to develop Joint Process Initiatives and other value added projects
  • Leads implementation of strategic supplier development plans including, maximizing procurement leverage and improving supplier performance
  • Drive metrics, data reporting and dashboards to support the achievement of value optimization goals
  • Negotiates and implements supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions, manages contracts, and prepares for strategy upon contract expiration/renewals
  • Lead negotiations driven by category strategy to achieve optimal value for the business
  • Benchmark payment terms against industry, enhance current payment terms especially with core suppliers
  • Ensuring maximum amount of spend in assigned category is under procurement management (Compliance) and recommend sku rationalization, usage reduction through category management principles, drive costs out of supply chain
  • Leverages existing digital technology (including 3rd party digital) as well as new digital Procure-to-Pay investments to maximize category management value creation
  • Works with Indirect Category director and business stakeholders on identifying, recommending and implementing process improvements that can facilitate a more robust category management strategy
  • Create category dashboard to measure and manage category KPI’s as component of overall indirect dashboard
  • Ability to track value creation delivered through category strategy execution as part of overall indirect value tracker
  • Provide strategic category expertise and support to procurement teams located in regions outside the US for assigned category
  • Leverage spend in regions outside the US, drive additional value with strategic suppliers, while delivering additional value to regional businesses
  • Establish a “Procurement Center of Excellence”, developing a robust program around Portfolio Management, Business Integration, SRM, Contracting Management, Analytics & TCO, and category specific knowledge management principle
  • Bachelor’s degree from an accredited university in Business, Supply Chain Management or related field  
  • Master’s degree preferred
  • 5 – 7 years strategic procurement experience, with preference for category management and large project negotiations
  • Experience leading and managing IT projects, software specfic desired
  • High level of contract knowledge
  • Experience partnering with and influencing internal stakeholders including ability to sell an idea and build consensus
  • Strong communication skills including written, verbal and formal presentations
  • Technical skills (Excel, Word, database, statistical software) Including, the ability to efficiently create spreadsheets, pivot tables, other computer analysis, report writing


Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: Buffalo

Job Segment: Change Management, Market Research, Management, Marketing

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