Share this Job
Apply now »

Team Development Coach


Brunswick, GA, US, 31520

Req ID:  29227
Segment:  Operations

Job Summary:

The Team Development Coach will coordinate associate training, development and engagement activities and providing coaching support to the Training Coordinators. 


Supervisory Responsibilities:

  • None


Reports To:

  • Operations Manager



  • Coordinate with Operations leadership (Managers and Team Leaders) to provide an engaging onboarding experience to new associates.
  • Assist to ensure that 7 day and 14-day checklists are being completed timely. 
  • Identify and assign, in coordination with Group Leaders, buddies for each new associate.
  • Offer enhancements of the Training program for new associates where appropriate, using analysis and feedback to the Training Coordinators/Production Team.
  • Coordinate with Managers and Team Leaders to identify associates who would benefit from additional coaching and training.
  • Identify and support Senior Operators/Group Leaders in soft skills area when it comes to interacting with associates.
  • Work with Training Coordinators to ensure that training trackers are updated daily for new associates.
  • Ensure progress is being made toward completion of the associate’s training plan, outline expectations and monitor development progress.
  • Share best practices with Support Functions (Maintenance, Qualify, and Shipping/Receiving).
  • Ensure New Associates, including to temp to hires, complete new hire Alchemy training and are introduced to the Production Floor.
  • Seek and document feedback from new associates to share with the leadership team and continuously improve the new hire experience.
  • Prepare both verbal and written feedback to Managers and New Associates.
  • Present a monthly presentation on “wins and challenges”.
  • Develop and sustain strong working relationships with all associates including Team Leaders and Managers on the shift.
  • Ensure TPM introduction training is being completed by all new associates.  
  • Participate in all training provided in relation to company products, operating systems, processes and procedures, and retain knowledge. Fully utilize all training and support materials.
  • Always display a flexible and co-operative approach.
  • Promotes and models the Rich Promise to all associates.
  • Any other reasonable duties which may be required by management.






Required Skills/Abilities:

  • Excellent verbal and written communciation skills
  • Strong interpersonal skills including ability to build relationships.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks.
  • Ability to coach and communicate at all levels.
  • Self-awareness and understanding.
  • Commitment to self-development.
  • Ability to function well in a high-paced and at times stressful environment.
  • Basic understanding of how to operate standard business equipment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • High school diploma or equivalent required; Associates degree preferred.
  • Training development experience preferred but not required.
  • 1-3 years of experience in high-paced work environment, preferably including an environment with a 24-hour schedule.

Physical Requirements:

  • Prolonged periods of working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to walk around the plant floor for up to 75% of your work shift.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: Brunswick

Apply now »