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Associate Sales Manager, E-Commerce

Location: 

Buffalo, NY, US, 14213 OK, US ME, US KY, US NM, US FL, US CT, US IA, US MO, US RI, US TN, US TX, US SC, US MT, US CA, US OH, US NC, US NH, US CO, US AZ, US LA, US ME, US VA, US UT, US IN, US WA, US NJ, US PA, US St. Simons Island, GA, US, 31522 MD, US MN, US KS, US WV, US MI, US NY, US DE, US AR, US OR, US IL, US AL, US WI, US SD, US ID, US MA, US GA, US

Req ID:  26586
Segment:  Marketing

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The Associates Sales Manager, e-commerce will drive sales and expand relationships with key tier II ecommerce customers. Responsible for achieving sales and financial targets by driving profitable growth of our products through online channels. Identify tier II customer requirements for online sales, working closely with ecommerce and cross-functional teams to integrate needs into marketing and category plans.

KEY ACCOUNTABILITIES/OUTCOMES

Strategy

  • Responsible for identifying and developing new business with assigned tier II accounts across segments
  • Develop and implement impactful sales driving programs in collaboration with customer teams
  • Building deep customer intimacy to identify solution requirements.
  • Conduct in-market sales calls and build deep customer intimacy via “facilitative selling” (customer solutions exploration)
  • Communicate key competitive activity and identify growth opportunities across product development and marketing activations

 

Financial

  • Responsible for delivering annual sales and profit growth targets
  • Support business in accordance with eCommerce team strategic and financial goals (milestones and margin/volume growth).
  • Track sales progress in Sales Discovery System (SDS) and maintain best-in-class S&OP processes.
  • Identify sales and opportunity risks and track progress vs. annual plans

 

Communication

  • Regularly update SDS forecast for S&OP processes and demand planning
  • Maintain Account Plans and reporting for ecommerce team
  • Communicate product customization needs and requirements including specifications, volumes, timing, and requested pricing to Division Marketing and Sales leaders.
  • Monitor and communicate competitive activities
KNOWLEDGE/SKILLS/EXPERIENCE
  • Bachelor’s degree required (business management, finance, or related field)
  • Minimum 3 years’ experience in account management
  • Ability to lead and facilitate key customer interactions
  • Solid communication skills to include verbal and written capabilities; strong presentation ability
  • Experience establishing and cultivating business relationships to help drive business.
  • Self-starter with the ability to work proactively and with cross functional teams to find results.
  • ecommerce experience preferred.
  • Strong PC proficiency to include Microsoft Office Word, Excel, PowerPoint
  • Travel Requirements -  30% (overnight included)

 

 

 

 

#LI-KR

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


Nearest Major Market: Buffalo

Job Segment: Sales Management, Manager, Marketing Manager, Business Manager, Sales, Management, Marketing

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