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Software Developer

Location: 

Buffalo, NY, US, 14213

Req ID:  24445

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .

PURPOSE STATEMENT

Provides guidance and leadership to company managers on all technical issues.  You will need to be able to manage and apply software, firmware, and hardware solutions that work in an advantageous manner for the company while ensuring technical and network security.  Additionally, you will be able to troubleshoot technical emergencies in an immediate fashion.Provides guidance and leadership to company managers on all technical issues.  You will need to be able to manage and apply software, firmware, and hardware solutions that work in an advantageous manner for the company while ensuring technical and network security.  Additionally, you will be able to troubleshoot technical emergencies in an immediate fashion.

KEY ACCOUNTABILITIES/OUTCOMES
  • Under general direction of VP of Technology with minimal oversight, delineates requirements to solve complex business problems using differing technologies and systems views across multiple functional domains (within The Travel Team Inc., our customers and our vendors) on high profile and/or mission critical efforts and projects.
  • Ability to work with VP of Technology and plan strategically for current and future business environments, including future technology and business design changes to create flexible solutions. Creates process engineering and/or business flow assessments to ensure appropriate reengineering of solutions.
  • Assist with he development complex service models and prototypes, creates and implements internal and external customer feedback mechanisms.
  • Assists with the creation of Business Plans/supports (including business cases) to assure plans meet company goals and integrates these with technical programs and project plans.
  • Excellent written and verbal communications skills, to serve as lead conduit between external and internal customers.
  • Provides functional/technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
  • Hands on development experience in conversion of legacy systems and support of current environment.
  • May lead cross-functional linked teams to address business or systems issues. Advanced knowledge of systems flows, engineering documentation, tools and architecture concepts required.
KNOWLEDGE/SKILLS/EXPERIENCE
  • Experience in a compliance driven software development environment, preferably around cloud integrated solutions (e.g. - .NET, C#, Java, Java Script, SQL, SOC , PCI )
  • Experience with Web Development and Web Services, API, REST, SOAP
  • Results-oriented, organized, analytical, detail-oriented and self-directed team player with a positive attitude
  • Knowledge and comfort in troubleshooting software/hardware/network issues.

 

Nice To Have

  • Travel Industry Technology Exposure – Concur, Sabre, Concur Complete (GDSX)
  • Working knowledge of a minimum of one of the major Reservation Systems (Apollo, Sabre, Worldspan, Amadeus)
  • Understand formats and GDS commands, as well as the difference between air, car and hotel functionality in the GDS
  • Call Center Experience

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.


Nearest Major Market: Buffalo