Business Administrator
Buffalo, NY, US, 14203
Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences.
Our love of food is reflected in our many dining and hospitality operations, including WNY’s preferred caterer, Rich’s Catering & Special Events; your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn. We operate three minor league baseball teams, including the Buffalo Bisons, where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY’s picturesque waterfront, we manage Canalside and Outer Harbor, which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team, our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.
The many entities of REG are owned by Rich’s, a family-owned food company with more than 13,500 associates working globally in 100 locations with annual sales of $5.9 billion.
To learn more, visit www.richentertainmentgroup.com.
Purpose Statement
This Position is responsible for managing the day-to-day office operations and Buffalo Waterfront food service.
Key Accountabilities and Outcomes
Assist with the day-to-day operations and administrative duties of the Buffalo Waterfront. Duties to include:
Administer reservation and ticketing platform set ups for events and promotions
Administer subscription service set up and invoicing
Assist event and sales staff with logistical coordination, permitting, and documentation
Assist with inventory management
Assist administer part time associate payroll and onboarding
Assist in submitting weekly payroll for all part-time associates
Assist with accounts payable and contract payments
Assist in event and activity reporting metrics
Maintain accurate business and administrative records
Assist with company compliance and permitting
Provide customer service through the management of the general information email, phone line, and website.
Creation and publication of monthly newsletter
Management of subscription services
Other duties, as assigned
Knowledge, Skills, and Experience
Bachelor’s degree or equivalent experience
Strong organizational skills
Experience with social media and/or website management
Experience using Microsoft Office
Experience using Social Media Platforms
Experience using the Adobe Suite a plus, not required
Team Player, ability to work well and collaborate with others.
Excellent written and communication skills
Detail-oriented
Ability to lift 50 pounds
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$39,595.00 - $53,569.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Nearest Major Market: Buffalo