Share this Job
Apply now »

Collections and Accounts Receivable Specialist


Buffalo, NY, US, 14213

Req ID:  24444

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


Support growth of the business channels through appropriate risk management and by maintaining accurate Accounts Receivable and current Collections while supporting the overall order to cash process for Rich Product’s business model.

  • Process business to business credit card payments
  • Collect on past due accounts receivable
  • Identify and resolve issues on customer’s account (e.g. through system research, providing documentation to customers as requested, etc…)
  • Apply customer payments for divisions assigned (credit card, check & ACH) within the cash application system (High Radius Cash Application Cloud Solution) verifying an accurate interface into SAP lockbox 
  • Research all open payments and credits on customer’s accounts, initiating requests for reimbursements of credit balances when appropriate. 
  • Communicate with Accounts Receivable & Collections Manager any suspected problems with customers’ accounts.
  • All other duties as assigned 
  • Bachelor’s degree in a business-related field, finance or accounting preferred
  • 2-3 years of related experience
  • Ability to provide guidance, and support to Accounts Receivable, Invoicing, Credit/Collections and Trade Teams
  • Possess strong negotiation skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Understanding of intermediate accounting principles
  • Demonstrated ability to research, analyze and resolve problems
  • Ability to multi-task
  • Ability to apply credit principles, including knowledge of accounting and legal principles related to credit sales
  • Good communication skills (both verbal and written)

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.

Nearest Major Market: Buffalo

Apply now »