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Director, Global Benefits

Location: 

Buffalo, NY, US, 14213

Req ID:  40200
Segment:  Human Resources

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

 

Purpose Statement

The Director, Global Benefits leads the strategy and delivery of Rich Products’ global benefits programs for a diverse, multinational workforce. This role shapes how we support associates through health, retirement, well‑being, time away, and recognition—balancing global consistency with local market needs. 

 

 

You’ll be a strategic partner to HR and business leaders while also ensuring strong execution, governance, and a great associate experience across regions. A key part of the role is evolving how benefits are delivered globally, including partnering with our offshore service center to create scalable, consistent and high‑quality benefits administration and support. 

 

This role is a hybrid position located at our World Headquarters in Buffalo, NY. Relocation assistance can be provided. 

Key Accountabilities and Outcomes

Global Benefits Strategy & Leadership 

  • Lead the design and ongoing evolution of global benefits programs aligned to Rich’s Total Rewards philosophy. 
  • Advise leaders on benefits strategy, trends, and design decisions that support business and workforce needs. 
  • Drive simplicity, consistency, and an improved associate experience across regions. 

Health & Welfare Programs 

  • Provide leadership oversight of global health & welfare programs, including medical, dental, vision, life, disability, and ancillary benefits across multiple regions and market structures. 
  • Partner with brokers and consultants to manage renewals, funding strategies, plan design changes, and cost‑management initiatives. 
  • Lead global well‑being and recognition initiatives ensuring inclusive, culturally relevant programs that support engagement and culture across regions. 
  • Monitor global and regional market trends and regulatory developments to ensure programs remain compliant, competitive, and sustainable. 

Retirement Programs 

  • Lead the design, governance and oversight of global retirement programs, including defined contribution, defined benefit, and statutory plans. 
  • Serve as a key advisor to the Retirement Committee, supporting fiduciary oversight, plan design decisions, audits, testing, and regulatory filings. 

Vendor, Financial & Governance Management 

  • Own the global benefits budget and provide disciplined financial stewardship across programs and regions. 
  • Lead vendor selection, performance management, and contract oversight, holding partners accountable for service, quality, and cost outcomes. 
  • Ensure benefits programs are compliant, well‑governed, and consistently managed across geographies. 
  • Continuously improve benefits administration and service delivery, including partnership with service center teams. 

People Leadership & Cross‑Functional Partnership 

  • Lead and develop the Global Benefits team, fostering accountability, professional growth, and strong delivery. 
  • Partner closely with regional HR, Total Rewards, Finance, Legal, and HR Operations to ensure effective execution. 
  • Influence in a matrixed, global environment. 

Knowledge, Skills, and Experience

  • 10–15+ years of progressive experience in benefits, with demonstrated leadership responsibility for global or multi‑regional programs. 
  • Bachelor’s degree in Human Resources, Business, Finance, or a related field (advanced degree or professional certification a plus). 
  • Strong expertise across health & welfare, retirement, and well‑being programs within multinational organizations. 
  • Experience operating in a matrixed environment, influencing leaders, and balancing strategic planning with execution. 
  • Proven ability to manage vendors, budgets, and governance in a global environment. 
  • Experience transitioning, managing, or optimizing benefits‑related work through shared services or offshoring models. 

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

 

Annual Range/Hourly Rate

$156,558.00 - $260,929.00

 

 

 

 

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate resource groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


Nearest Major Market: Buffalo
Job Segment: Manager, Management

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