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Director, Procurement Operations


Buffalo, NY, US, 14213

Req ID:  24683
Segment:  Procurement

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


The Procurement Operations Director is responsible for creating and executing Rich’s Global Procure to Pay (P2P) vision and maintaining alignment with the Global Procurement team’s strategic initiatives.


This role will lead the P2P implementation, creating the end to end process throughout the US, Canada and Globally.

  • Oversees procurement operations and is accountable for driving the standardization and continuous improvements of Rich’s P2P capability, process, and systems
  • Ensures purchasing policies and processes are in place to meet business objectives, operational needs for price, quality and delivery targets
  • Support Buying Channel selection and execution, as defined by spend category and respective category manager(s)
  • Establish goals and metrics for performance of P2P function against targets, recognizing successes, areas of opportunity and development initiatives
  • Maintain strong relationships with key stakeholders, both internal and external
  • Change management leader, driving for continuous improvement of the P2P value stream
  • Drive the integration and interdependence between upstream S2C and P2P downstream


  • Bachelor’s degree in Business, Logistics or related field, MBA preferred

Experience & Knowledge:

  • 7 – 10 years of P2P experience in a high transaction, multi-site organization (Global experience is a plus)
  • Experience in implementing and managing (P2P) solution
  • Advanced experience in data analysis and analytical decision-making skills
  • Results-oriented, metrics-driven leader with expertise in managing large/diverse teams
  • Ability to develop effective partnership with cross functional teams and upper leadership


Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: Buffalo

Job Segment: Manager, Change Management, MBA, Management

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