Director, Catering & Event Design

Purpose Statement

The Director of Catering and Event Design is a dynamic and multifaceted role that combines strategic leadership with hands-on event execution. This position is responsible for overseeing the catering and event design departments, managing venue and property operations, and driving sales and business development. The ideal candidate will possess a blend of creativity, leadership, and operational expertise, ensuring seamless execution of events while leading a team of sales managers, event coordinators, and porters. 

Key Accountabilities and Outcomes

1. Leadership & Management: 

• Oversee and mentor a team of 3 Sales Managers, 3 Event Coordinators, and the Porter Team. 
• Foster a collaborative and high-performance work environment. 
• Conduct regular team meetings and performance reviews. 

2. Sales & Business Development: 

• Develop and implement sales strategies to achieve revenue goals. 
• Build and maintain relationships with clients, vendors, and partners. 
• Lead the sales team in generating new business and securing event contracts. 
• Lead all sales at largest venue in portfolio. 

3. Event Planning & Design: 

• Manage the end-to-end planning and design of events, from initial concept through execution. 
• Collaborate with clients to understand their vision and provide creative solutions. 
• Oversee event design, including décor, layout, and thematic elements. 
• Create, design, & build new and innovative event designs including custom décor. 
• Continuously research and identify emerging trends to integrate into client events, enhancing the experience and maximizing profitability. 

4. Catering Operations: 

• Oversee catering operations, ensuring high standards of service and quality. 
• Develop and refine catering menus in collaboration with executive chef & culinary teams. 
• Monitor and manage catering budgets and expenses. 

5. Venue & Property Management: 

• Oversee the day-to-day operations of the venue, ensuring it meets all safety and regulatory standards. 
• Coordinate with maintenance and housekeeping teams to ensure the venue is in optimal condition. 
• Manage venue bookings, scheduling, and logistical arrangements. 

6. Event Execution: 

• Take a hands-on approach to managing and executing events, ensuring flawless delivery. 
• Address and resolve any issues that arise during events promptly and professionally. 
• Supervise event setup and teardown, ensuring all details align with client expectations. 

7. Reporting & Analysis: 

• Prepare regular reports on sales performance, event outcomes, and team metrics. 
• Analyze data to identify trends, opportunities, and areas for improvement. 
• Implement best practices and process improvements based on feedback and analysis. 

Knowledge, Skills, and Experience

• Bachelor’s degree in hospitality management, Event Planning, Business Administration, a related field OR Equivalent Experience. 
• Minimum of 7-10 years of experience in event planning, catering, venue management, and sales, with at least 3-5 years in a leadership role. 
• Proven track record of successful event execution and client satisfaction. 
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team. 
• Excellent communication, negotiation, and interpersonal skills. 
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously. 
• Proficiency in event management software and Microsoft Office Suite. 
• Ability to work flexible hours, including evenings and weekends, as required by event schedules. 

#LI-BE2

#CORP123