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International Pricing Analyst

Location: 

Buffalo, NY, US, 14213

Req ID:  24181

ROAR Logistics has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .

PURPOSE STATEMENT

This customer-focused position executes timely, compliant and profitable activities to support the international freight product portfolio.  This position will develop and maintain desk-level processes that provide exceptional service to our customers, optimize operating platform functionality and facilitate accurate information submission to internal and external parties.

KEY ACCOUNTABILITIES/OUTCOMES

Duties and responsibilities include the following (other duties may be assigned):

  • Daily communication with ocean/air carriers regarding contract term maintenance, rate negotiation, space protection and any type of equipment dispute in general.
  • Update the internal system of new/updated rates.
  • Collaborate with the Sales Representatives on RFQ/RFP.
  • Assist in resolving any billing/equipment disputes that arise from operational activities.
  • Review shipment history and research the customer's needs before signing any new contracts/rate confirmations.
  • Managing sales developments with coordination of outside salespersons.
  • Maintain and expand client relations through customer service efforts.
  • Negotiating and preparing international rate quotations with clients.
  • Reporting to local managers with updates and progress.
  • Account maintenance and communication with overseas offices to ensure international and customer requirements are met.

KNOWLEDGE/SKILLS/EXPERIENCE

  • Ability to work in a fast-paced office environment, handling various requests and concurrent tasks.
  • Must have the ability to demonstrate thorough follow up abilities on all assignments.
  • Ability to display discretion with confidential information.
  • Ability to successfully communicate with all levels of management.
  • Possess a positive attitude and a willingness to learn new tasks.

ROAR Logistics

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.


Nearest Major Market: Buffalo

Job Segment: Outside Sales, Pre-Sales, RFP, Sales