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ROAR Logistics Manager, Carrier Development


Buffalo, NY, US, 14213

Req ID:  24509
Segment:  Logistics

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.


The position is responsible for developing and delivering the strategic management of ROAR’s truckload carriers.  They will lead the sourcing, price negotiation, service delivery, safety compliance, and overall management of carriers.

  • Partner with sales, operations, and company leadership to develop a truckload carrier strategy
  • Work with all company offices to identify specific carrier needs and develop successful strategies and techniques to meet business needs
  • Extensive use of both internal and external data analytics to identify and develop capacity solutions
  • Analyze market trends through company shipment history, carrier contact and industry-related data to better understand the marketplace and what affects rates. 
  • Manage carrier cost and service expectations through KPI’s and other metrics
  • Lead and conduct regular business reviews with core drayage and truckload carriers
  • Partners with Business Development Managers and operations leadership to drive consistent operating protocol around carrier engagement to ensure strategic conversations with the carrier
  • Effectively communicate internally opportunities carrier partnerships that can be leveraged to increase sales opportunities
  • Cultivate a high performing culture of excellence by building associate skills through coaching, mentoring, and ongoing training and development of the carrier sales team
  • Develop, execute and actively manage the carrier compliance program for company
  • Post-secondary education in business.
  • Minimum 7-10 years of operations experience in the freight industry, 3rd party logistics preferred
  • Minimum 5 years domestic truckload operations experience
  • Ability to build strategic, collaborative relationships
  • Demonstrated strategic orientation, negotiation skills and business expertise
  • Exceptional analytical and data management skills
  • Demonstrated ability to manage others both directly and indirectly
  • Comfortable engaging with all levels including senior leadership, carriers and customers
  • Excellent written and verbal communication skills to include presentation skills
  • Proficient with Microsoft Office Products including Excel; Power Point; Outlook.

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: Buffalo

Job Segment: Business Development, Sales Operations, Manager, Sales, Management

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