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Manager, Information Technology ROAR Logistics


Buffalo, NY, US, 14213

Req ID:  24530
Segment:  Information Technology & Systems

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.


This position will be responsible for all information technology services, processes, and systems deployed throughout the company.  Provides long and short-term strategic direction for the technology needs of the company and is responsible for maintaining the company’s network, hardware, and security.

  • Direct department staff including hiring, performance management and career development to ensure alignment with defined goals
  • Provide technical management and support of all hardware and software systems used by company
  • Manage company IT infrastructure including servers, email, and security for all operating systems
  • Implement and manage technology solutions for the company that are consistent with the overall IT and operational strategies
  • Manage vendors in the implementation and support of applications. Oversee new unit opening and operational shutdowns as necessary
  • Manage company phone systems and mobile phone solutions
  • Manage office security, ISP’s, and IT infrastructure
  • Other responsibilities or duties as assigned by management
  • BS/BA in computer science, MIS, related field or equivalent experience.
  • 5+ years of desktop support and network management
  • Demonstrated ability to manage multiple office infrastructure including startups, moves, and closing
  • Comfortable engaging with all levels including senior leadership,
  • Excellent written and verbal communication skills to include presentation skills
  • Proficient with Microsoft Office Products including Excel; Power Point; Outlook.

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: Buffalo

Job Segment: Manager, Management