Operations Manager-ROAR Logistics-Fredonia, NY

Purpose Statement

As the Operations Manager in our Fredonia, NY office, you will be responsible for inspiring, leading, and actively managing the operations team to achieve departmental and individual goals. Your role will involve maintaining a real-time pulse on the team, orchestrating decision-making processes, and ensuring efficient performance management. Additionally, you will collaborate with various stakeholders to optimize supply chain operations, promote vendor relationships, and maximize profitability within our network.

Key Accountabilities and Outcomes

•    Real-Time Team Management: Act as the team quarterback, maintaining minute-by-minute awareness of all sourcing, negotiation, and booking transactions and decisions.
•    Performance Management & Efficiency: Implement strategies to enhance team performance and operational efficiency.
•    Decision-making & Delegation: Lead and delegate tasks effectively, ensuring smooth orchestration of operations.
•    Supply Chain Collaboration: Work closely with equipment providers to ensure adequate supplies meet customer requirements on a daily and weekly basis.
•    Vendor Relationships: Cultivate and promote positive relationships with equipment vendors.
•    Profit Maximization: Collaborate with various providers to establish rate structures that optimize profitability within our network.

Knowledge, Skills, and Experience

•    High School Diploma or equivalent GED required; Bachelor's or Master’s Degree preferred.
•    Minimum of 5 years of operational experience in the freight industry, with a minimum of 3 years of customer and carrier operations within 3rd party logistics.
•    Proficiency in MS Word, Excel, and Outlook Email System.
•    Strong written and verbal communication skills, along with interpersonal skills.
•    Ability to work independently and in a team environment, with a knack for leadership and inspiration.
•    Comfortable working in a fast-paced, deadline-driven, and stressful environment, managing multiple projects with a sense of urgency.
•    Proven ability to execute actionable items and demonstrate ROI.

In-Office in Fredonia, NY Monday-Friday