Senior Accounting Analyst

Purpose Statement

Responsible for managing global processes related to assigning/monitoring credit risk for customers, ensuring the timely and effective collection of accounts receivable, and accurately applying customer payments.  This role demands a combination of strong analytical skills, excellent communication abilities, and a customer-focused approach.  Working closely with the Enterprise Service Organization (ESO) to develop simple, standard, and global processes are strategic priorities expected from this position.

Key Accountabilities and Outcomes

Accounts Receivable Process Management (60%)

• Evaluate, define and monitor team accountabilities and productivity metrics, reporting back to management. Leverage automated reporting capabilities from High Radius CAA and SAP Receivables Management Disputes. Prepare, provide analysis and distribute related reports as necessary.
• Lead team effort to drive continuous improvement and optimization of auto-cash hit rate (improve customer remittance backup, move to ACH CTX payments, eliminate FRF handwritten checks into lockbox, etc…).
• Monitor and manage High Radius errors to continuously drive efficiencies (CNI, PRLF, Reason Code errors, MICR, etc)
• Design, set-up, communicate and re-balance as necessary, associate customer portfolios.  
• Monitor overall customer account aging for open line items falling under the responsibility of the Accounts Receivable & Invoicing associates.    
• Evaluate and implement accounts receivable-related banking processes and interfaces to improve efficiency.
• Assess consolidation opportunities and analyze future need for all corporate lockboxes, defining impact to A/R and customers (internal & external) and work with bank to implement changes. Assume primary banking liaison responsibility.  
• Supporting the accounting department with all aspects of the general ledger, including compliance and process controls
• Direct month-end close process for Accounts Receivable
• Perform Monthly Analysis of specific General Ledgers and ensuring accuracy of postings & clearings
• Monthly Bank Reconciliations for all lockbox accounts.
• Evaluate, develop and provide oversight of cash handling and reconciliation process for DSD businesses.
• High Radius and SAP Disputes liaison between System Analyst team and Accounts Receivable/Collections
• Approve team requests for reimbursements to customers of credit balances (within approval limit)
• Train and enforce appropriate transaction processing as it relates to the Escheatment (abandoned property) process regulations eliminating RPC risk and exposure from improper handling.

Credit and Collections (30%)

• Assign and monitor credit risk on new and existing key customers, including reviewing country risk on international customers
• Resolve outstanding aged items that have been escalated from ESO
• Monitor Key Customers balances
• Seek out financial detail to analyze assigned portfolio for financial risk
• Provide strong financial analysis of customers financial data
• Experienced at researching complex issues across functional areas to resolve the aged item
• System expert for Collections (FSM) system and team administrator
• Administer system for Credit Master changes and Collections (FSM) updates.
• Collect, analyze, and monitor credit intelligence, including taking appropriate action when required.
• Management of international export accounts and jv’s., including alignment of credit terms with incoterms
• Develop positive working relationships with internal & external customers, including ESO, RPC inter-company contacts, JVs, freight-forwarders and banks
• Review and release orders for key customers and international division customers (may be required outside normal business hours)
• Participate and support International Division Export Teams
• Develop a strong working relationship with the ESO
• Project team leader for internal team projects
• Team trainer: training team on any process changes and new associates
• Support and attend industry trade groups (travel may be required)

All other duties and responsibilities as assigned (10%)

Knowledge, Skills, and Experience

•    Bachelor’s degree in accounting, finance or a business-related field plus related experience 
•    Ability to provide leadership, guidance, and support to Accounts Receivable & Invoicing Teams
•    Knowledge of all modules of SAP, High Radius and Microsoft Office. 
•    Understanding of intermediate accounting principles 
•    Demonstrated knowledge of negotiable payment instruments relating to international sales/banking
•    Demonstrated ability to research, analyze and resolve problems
•    Professional designation (as recognized by NACM) a plus or commitment to obtain in a reasonable time
•    Ability to multi-task
•    Good communication skills (both verbal and written)

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