-
Start apply with LinkedIn
-
Apply Now
-
Please wait...
Start apply with LinkedIn
Senior Human Resources Generalist
Buffalo, NY, US, 14213
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
The Associate Experience Network (AEN) Senior Generalist is a cross-functional role that strengthens the associate experience and business outcomes by supporting compliance requirements, workflows, data integrity, and various initiatives within the organization. This role requires an experienced HR professional with a comprehensive understanding of HR practices, associate relations, compliance, and talent management. The Senior Generalist drives disciplined problem solving, governance, and continuous improvement—helping to make data-informed decisions while enabling operational stability, consistent service delivery, and platform adoption
Key Accountabilities and Outcomes
- Partner with the AEN Business Partners on AEN initiatives, such as talent management, succession planning, associate engagement, and organizational development.
- Conduct investigations into employee complaints and grievances, providing guidance and solutions.
- Handle associate relations cases, including management of complex associate issues and disputes.
- Manager and associate coaching including performance improvement plan (PIP) documentation and execution.
- Guide performance management processes, ensuring fair and consistent application of performance reviews, feedback, and development plans.
- Ensure compliance with all relevant labor laws, regulations, and company policies, mitigating risks related to HR practices. Collaborate with legal counsel as needed on associate-related matters and regulatory compliance.
- Determine interpretations and guidance related to escalated leave or ADA process claims.
- Utilize functional and technical competencies to support business needs, applying frameworks and facilitating processes as required.
- Coach leaders and associates on HRIS-related items and support Integrated Talent Management (ITM) process.
- Reinforce product timelines and support managers in understanding ITM processes (Performance & Objectives, Talent Management, Succession Planning).
- Review ad-hoc reporting on HR metrics and data to drive insights and make informed decisions to improve HR processes and initiatives.
- Support the non-Total Food Group areas and incorporate consistency of process, data, systems where possible.
- Provide Organizational Design consultation, including advising on position changes, master changes, work shifting, and process adjustments.
- Partner with legal and associate/leader on higher touch immigration related activities
- Work with COEs on projects or initiatives that will need support through change management, communication, reinforcement
- Work with ESO, HRBPs, and other areas of the AEN on areas within job description
- Support Talent Acquisition with escalated hiring concerns and/or issues
Knowledge, Skills, and Experience
- Bachelor’s degree in human resources, Business Administration, or a related field.
- Proven experience (typically 7+ years) in HR roles with a track record of success and a focus on associate relations, organizational design and mergers & acquisitions
- In-depth knowledge of HR functions, regulations, and best practices.
- Strong understanding of HRIS systems and ITM processes.
- Excellent coaching skills for both managers and associates.
- Knowledge of employment laws and regulations.
- Ability to handle sensitive information with confidentiality and discretion.
- Outstanding communication, negotiation, conflict resolution and interpersonal skills.
#LI-BE2
#CORP123
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$85,989.00 - $116,338.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Nearest Major Market: Buffalo
Job Segment:
M&A, Change Management, Management
-
Start apply with LinkedIn
-
Apply Now
-
Please wait...
