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Senior Manager, Executive Communications
Buffalo, NY, US, 14213
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
The Senior Manager, Executive Communications plays a critical role within Rich’s Corporate Communications function, serving as a senior counselor and communications business partner to executive leaders across the enterprise — including the Associate Experience Network (AEN –our HR function), Finance, Information Technology, and other global functions.
This role is designed for a forward-thinking, digitally fluent communications leader who brings a next-generation perspective to executive storytelling and strategic communications. Working in close partnership with the Director of Executive Communications and the Vice President of Corporate Communications, this individual will help advance how Rich’s communicates — elevating clarity, connection, and impact across executive-led narratives, enterprise initiatives, and moments of change.
The ideal candidate is both a strategic thinker and a strong operator: someone who can shape executive-level messaging, anticipate communication needs, and translate complex business topics into compelling, modern communications that resonate with today’s audiences.
Key Accountabilities and Outcomes
Executive Communications Business Partner
- Serve as a trusted communications counselor and strategic business partner to executive leaders across functions, including AEN (HR), Finance, IT, and other enterprise teams.
- Provide proactive guidance on executive messaging, positioning, and storytelling — helping leaders communicate with clarity, confidence, and consistency.
- Partner closely with executive leaders to shape narratives around strategy, transformation, performance, culture, and change.
Executive Storytelling & Strategic Message Development
- Develop and refine executive-level communications including presentations, speeches, talking points, leadership updates, and internal messaging.
- Translate complex business, financial, or technical topics into clear, engaging, and audience-relevant communications.
- Ensure alignment between executive messaging and Rich’s enterprise strategy, values, and priorities.
Next-Generation & Digital Communications Leadership
- Bring a modern, digitally savvy lens to executive communications — incorporating best practices in storytelling, channel strategy, AI-enabled tools, and evolving communication formats.
- Partner with the broader Corporate Communications team to continuously evolve how executive communications are delivered across internal channels and platforms.
- Help pilot and scale new approaches that increase engagement, accessibility, and impact of executive communications.
- Expand executive visibility and grow thought leadership by leveraging emerging and underutilized channels, including LinkedIn and Viva Engage.
Enterprise Collaboration & Team Partnership
- Work in tandem with the Director of Executive Communications and VP of Corporate Communications to strengthen executive communications strategy, planning, and execution.
- Collaborate closely with Corporate Communications peers across internal, external, digital, and reputation disciplines to ensure integrated and aligned communications.
- Support major enterprise initiatives, organizational changes, leadership moments, and high-visibility communications as needed.
- Partner in the planning and execution of marquee leadership events, including creative content development, managing video production, executive presentation building, etc.
Strategic Counsel & Issue Readiness
- Anticipate communications risks, sensitivities, and opportunities; provide thoughtful counsel to leaders navigating complex or high-stakes situations.
- Contribute to executive preparedness for key meetings, milestones, and moments that matter — ensuring leaders are well-positioned and confident communicators.
Knowledge, Skills, and Experience
- 10+ years of progressive experience in corporate communications, executive communications, or a related discipline (corporate or agency background preferred).
- Demonstrated experience serving as a trusted communications advisor or business partner to senior leaders or executives, with high degree of discretion.
- Exceptional writing and editing skills, with the ability to adapt tone and style for executive audiences.
- Strong executive presence, sound judgment, and interpersonal skills; comfortable engaging with senior leaders and navigating ambiguity.
- Proven ability to thrive in a fast-paced environment, managing multiple high-visibility projects simultaneously, often under tight timelines and shifting priorities.
- Digitally fluent, with a strong understanding of modern communication channels, tools, and emerging trends (including AI-enabled communications).
- Highly collaborative team player who values shared success, operates with a “we” mindset and actively supports teammates during peak moments.
- Strategic, curious, and solutions-oriented — able to think dynamically and creatively while operating with discipline and precision.
- Experience working in complex, matrixed, or global organizations preferred. #LI-HM1 #CORP123
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$126,960.00 - $190,440.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Nearest Major Market: Buffalo
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Corporate Communications, Social Media, Manager, Communications, Marketing, Management
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