Director, Intermodal Operations

Purpose Statement

To oversee and manage the day-to-day operations of ROAR Logistics’ intermodal services, ensuring efficient and cost-effective transportation solutions for our customers. Strive daily towards growth, best practices and optimization of new and existing freight.

Key Accountabilities and Outcomes

· Oversee all aspects of intermodal operations team, including planning, execution, and monitoring of shipments.

· Communicate effectively and be the conduit between intermodal operations, pricing and sales.

· Implement and maintain National Carrier relationships for ROAR Logistics.

· Onboard new 53’ intermodal equipment providers that are currently not being utilized by ROAR.

· Become a service matter expert for all aspects pertaining to domestic 40’ freight and repositioning of steamship containers.

· Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance service quality.

· Manage and mentor a team of intermodal operations staff, ensuring high performance and professional development.

· Coordinate with rail, drayage, and other service providers to secure capacity and negotiate favorable rates.

· Build and maintain strong relationships with drayage carriers to secure capacity for the Intermodal Division. Negotiate contracts and rates with carriers to ensure competitive pricing and service levels

· Track and analyze key performance indicators (KPIs) related to drayage operations, such as on-time delivery, cost per move, and carrier utilization, capacity performance, and cost analysis

· Ensure team is utilizing best routing options by working directly or indirectly with the ROAR Intermodal Pricing team.

· Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

· Maintain strong relationships with key vendors, customers, and internal stakeholders to ensure seamless operations.

· Resolve operational issues promptly, ensuring minimal disruption to service and customer satisfaction.

· Stay up-to-date with industry trends, advancements, and best practices to keep ROAR Logistics at the forefront of intermodal transportation.

· Always represent ROAR in a professional manner.

Knowledge, Skills, and Experience

· Bachelor’s degree in Transportation, Logistics, Business, or a related field.

· Extensive experience in intermodal operations, with a strong understanding of logistics and transportation industry.

· Proven leadership and management skills, with the ability to motivate and develop a team.

· Strong negotiation skills and experience working with rail, drayage, and other transportation providers.

· Exceptional communication, organizational, and analytical skills.

· Proficiency in transportation management systems (TMS) and other relevant software and Quantum Edge utilization.

· Excellent computer skills with proficiency in MS Word, Excel, and Outlook Email System.

· Excellent problem-solving and decision-making abilities.

· Ability to travel as needed for business purposes.