Share this Job

In-store Bakery Technical Counselor (Calgary, AB)


Calgary, AB, CA, T1X 0L3

Req ID:  23669

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


Provide technical and sales support to key customers of the In-Store Bakery and Food Service Division.


Plan, develop and provide training on all products at customer In-Store Bakery and Food Service locations.


Achieve annual sales and profit targets in conjunction with Manager.


Develop and maintain close business relationships with In-Store Bakery and Food Service customers providing product merchandising expertise.


Co-develop new dessert products with customers, R&D, sales & marketing in Woodbridge Culinary Centre


Assist sales managers and brokers at food shows sales meeting and industry events.


Provide support for new store openings.


Conduct selling and merchandise seminars.


Clear understanding of assigned account dynamics, management policy and procedures.


Support retail implementation of approved product on program; understanding the direction of account decision maker.


Provide product training and sample process for associates.




Minimum 2 (two) years of retail bakery or food service experience preferred, focusing on product training and in-store bakery merchandising.


Excellent verbal communication skills with the demonstrated ability to explain the skills necessary to those who may have minimal experience in cake decorating


Experience working on teams


PC experience to include Microsoft Office Outlook,  Word, Excel, PowerPoint


Physical requirements:

  • Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
  • Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
  • Ability to travel up to 75%

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.

Job Segment: Sales Support, Sales

Apply now »