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IMC Intermodal Dispatch


Chicago, IL, US, 60527

Req ID:  24584

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


Work independently and as part of a team to source/secure customer orders and procure qualified carriers to transport freight in a timely manner while maximizing margins, developing relationships, and minimizing risks

  • Understand and execute ROAR’s carrier set-up & compliance procedures & guidelines.
  • Dispatch drivers with a high-level of detail and input all pertinent driver/shipment details into the TMS system and continue monitoring, communicating and updating the Transportation Management System (TMS) until the completion.
  • Market ROAR to customers and carriers by calling business directories, loadboards, contact lists, leads, referrals, carrier lists, etc.
  • Update/enter customer and carrier profiles in the TMS.
  • Route, enter, and schedule (or reschedule) customer load tenders and related administrative duties with accuracy and efficiency.
  • Source (new and existing) carriers to build a pipeline/network for supporting ROAR customers and to pre-plan the use of carrier equipment for efficiency.
  • Aggressive rate negotiations with carrier partners to hit target booking prices.
  • Be a problem-solver and solutions-provider to all customers, carriers, and ROAR associates.
  • Provide back-up support as needed to other department team members to ensure customer and carrier satisfaction.
  • Other tasks as assigned by the ROAR Management team.
  • High School Diploma or equivalent GED required.  Associate Degree in Logistics, and/or one to two years of experience in the logistics industry preferred.
  • Good computer skills with proficiency in MS Word, Excel, and Outlook Email System.
  • Work requires professional written and verbal communication, and interpersonal skills.
  • Ability to work independently as well as in a team environment.
  • Must be comfortable and confident working in a fast-paced, dead-line driven, stressful environment.  Manage multiple projects simultaneously with a sense of urgency.

ROAR Logistics

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.

Nearest Major Market: Chicago

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