QA Group Leader
Crest Hill, IL, US, 60403
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
Quality Assurance Lead Personnel will be expected to demonstrate a proficient understanding of the material being presented to them. The position requires the individual to lead the subordinate team members by assisting when need, providing guidance, effective communication and reviewing documentation.
Key Accountabilities and Outcomes
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Notify Quality Assurance Manager and place on hold any finished products that are outside required parameters
- Make accurate measurements of customer product
- Work together with Line Supervisors
- Visually approve customer product
- Pull samples as directed by customer specifications
- Prepare samples and forms for submission to outside lab for testing.
- Report any equipment that is not working properly
- Monitor quality and GMPs on the floor
- Monitor Metal Detectors
- Perform and interpret Petri film testing for various nonpathogenic microorganisms (SPC, Coliforms, yeast and mold).
- Notification required for out of parameter products to Lab Supervisor and/or QA Manager.
- Review Certificate of Analysis submitted by Vendors for verification of conformance to specifications and resolution or corrective action for out of specification submissions,
- Maintain good attendance and punctuality. Follow established work schedule.
- Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and external customers, as applicable. Report any incidents of harassment to your Supervisor, Manager or Human Resources Manager.
- Must be able to take direction and follow instructions.
- Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager immediately.
- Other duties, as assigned by management.
Food Safety Responsibilities
- Follow all GMP’s, food safety, and quality policies.
- Support all facility departments and staff in making decisions regarding food safety, quality, and integrity of the BRC System.
- Perform duties as assigned in the absence of Plant Manager and Operations Manager.
- Encourage continuous improvement in areas of quality, food safety, and BRC elements. Perform annual verification / validation of BRC system
- Communicate quality and food safety industry, legislative, and scientific updates to plant staff
Knowledge, Skills, and Experience
MINIMUM REQUIRED QUALIFICATIONS, EDUCATION AND EXPERIENCE:
- High School graduate or equivalent (GED) or 4-6 months related experience and/or training; or equivalent combination of education and experience
- Speak, read, write English (Spanish a Plus)
- Ability to apply fractions, percentages, rations and proportions to practical situations
- Basic Computer Skills
- Effective Communications skills
- Problem Solving Skills
- Understanding of basic microbiology
- Ability to document and measure results
PHYSICAL DEMANDS & WORK ENVIRONMENT:
- Must be able to lift 40 pounds.
- Dusty environment, (flour dust)
- Hot temperatures
- Lifting pushing/pulling moderately light items.
- Extended periods of sitting, walking and standing
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$25.00 - $27.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Nearest Major Market: Chicago
Job Segment:
Outside Sales, Sales