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Senior QA Technician


Crest Hill, IL, US, 60403

Req ID:  23916

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


The Sr. QA Technician at Rich’s manufacturing facilities is an experienced, hands-on leader of Quality, and an initiator with the ability to identify possible food safety risks in the pizza crust and topped pizza production’s chain and determine corrective and preventive measures to assure the delivery of safe products of the highest quality to our valuable customers.  This position will work on ensuring Food Safety and Quality on the production lines and will provide coaching to all associates on the line and QA Technicians as needed.


  • Ensures on a daily basis that all QA policies and procedures are followed at the Rich’s manufacturing facility as part of Rich’s Quality/Food Safety Program
  • Leads the maintenance of HACCP, GMP’s, SSOP’s, SOP’s, pre-requisite programs, and record forms to meet the highest Food Safety/Quality Assurance standards
  • Responsible for monitoring the micro finished product program and assuring the implementation of the Hold/Release policy
  • Coordinates with QA Manager the daily release of finished products to the market, and when necessary, the destruction of finished products
  • Act as a liaison with outside lab to ensure timeliness of samples’ schedules and results
  • Performs/coordinates the sampling for the compliance of the Monthly Environmental program and water test according to company procedures
  • Conducts daily a pre-operational plant inspection and ATP swabbing to authorize or not the start up of processing operations
  • Executes daily and weekly analyses of data (i.e. micro, weights, scrap, etc.)
  • Escorts Pest Control Technician, State/FDA inspector, and 3rd Party Food Safety consultants in the plant during the inspections and performs necessary follow up with Plant Management.
  • Monitors daily and thru the day that employees follow Good Manufacturing Practices (GMPs) and informs plant management when corrective actions are required
  • Monitors daily and thru the day the compliance of all raw materials, packaging materials, products in process, and finished products according to Rich’s specifications
  • Responsible for training new and existing employees in Rich’s GMPs, HACCP, Pre-requisites programs, QA procedures, and in filling correctly all Rich’s QA forms used for process control
  • Assures the compliance of Finished Products’ SOP’s within Rich’s QC Specs. Informs Plant Manager/QA Manager when of out of range
  • Investigates along with QA Manager Customer complaints and identifies possible corrective and preventive measures
  • Performs daily sensory evaluations along with QA Manager/Production Personnel according to company procedures
  • Works with Plant Operations and QA Manager on continuous improvement projects to increase yields, efficiencies, product quality, and minimize product waste
  • Other duties as assigned



  • Bachelor’s Degree in Food Science, chemistry or biology related field required. Related work experience preferred but not required.
  • Chemistry work related: Water activity., Free fatty acid testing; Viscosity, ; PH effect on Food; Brix, Concentration; Moisture analyses; allergen tests, Flour testing attributes,
  • Microbiology work related: Knowledge of pathogens and its growth characteristics as it relates to food manufacturing and the facility. Bacterial growth requirement; Bacterial identification; Growth morphology; Temperature growth requirement; Bacterial food source.
  • One year experience in commercial food processing preferred.
  • PC skills to include strong knowledge of Windows operating system, and applications to include Microsoft Word and Excel.
  • Knowledge of statistics and use of software packages.
  • Knowledge of Database systems preferred.
  • Ability to constructively deal with change and pressure. Willing to continue training/ education as necessary.
  • Ability to lift up to 50lbs.
  • Ability to operate powered equipment
  • Ability to use a full range of motion in both arms, hands, and legs.
  • Ability to taste.
  • Ability to operate normal laboratory equipment.
  • Must have understanding of microbiological contaminates.
  • Must have complete understanding of shortenings, sugars, starches, gums, and particulates.

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.

Nearest Major Market: Chicago

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