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Marketing Analyst


Emeryville, CA, US, 94608

Req ID:  24367
Segment:  Marketing

Rich’s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values.  That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy.  Our benefit offerings are reflective of this unique blend of Life, Work and Family .


Meet f’real

f’real, a wholly-owned subsidiary of Rich Products Corporation, designs, sells and markets authentic milkshakes, smoothies and frappes all made from real ingredients – ice cream, fruit, milk and coffee. f’real f’natics freshly blend our delicious products in our patented blender in almost 20,000 locations across the globe.  f’realies (aka employees) have one purpose – to create happiness in a cup for people everywhere by blending delicious flavors with magical moments!


Meet Your Job

The Marketing Analyst (MA) reports to the Senior Marketing Manager and leads key analyses to make recommendations to the Marketing team.  The key objective of the position is to collect, report on, analyze and draw insights and recommendations from a variety of internal and external data sources. The goal is to utilize these tools to better support customer conversations and overall business recommendations that drive our f’real cup velocity and utilize our marketing dollars in the most effective way. This role will interface with both Consumer & Retail Marketing, as well as Sales and Finance.


Key account - reporting & analytics:

  • The MA position would allocate a large majority of time to supporting the Elite account team as a key stakeholder. Activities would focus on reporting and analytical support including:
  • Deep dives on performance: internal cup shipments, IRI consumption, blender data, and customer data to connect the dots and tell a story
  • Category/industry insights: total c-stores, frozen beverages, macro trends, QSRs/other competitive channels
  • LTO and new flavor forecasting and tracking
  • Promotional/TPR performance
  • Loyalty and other customer program performance
  • Digital programming performance
  • Equipment downtime/maintenance and correlation to velocity
  • Customer invoice processing and budget tracking


Regionals & Independents – program performance & budgets:

  • National TPR program performance 
  • Regional customized programing performance 
  • Customer invoice processing and budget tracking 


Pardot (Salesforce B2B CRM) – program execution & performance:

  • Current customers: evaluate Pardot open and click through rates
  • Prospective customers – C-stores & Food Service:

            - Measure campaign open rate and performance – click throughs, leads, conversions 

            -  Segment prospect performance data 

  • Support to help build and configure emails & measure results 


Innovation – in-market product tests:

  • Provide support for retail customer tests – data pulls, evaluations and learnings 

Marketing - program performance:

  • Monitor and share marketing KPIs like impressions, leads, conversion rates, website traffic and social media engagement 
  • Analyze IRI and customer-specific sales data to aid our understanding of category and individual SKU performance 
  • Extrapolate market trends and patterns from data analysis and suggests opportunities 
  • Deliver regular reports on your findings and suggested actions 


Forecasting and Budgeting:

  • Use a variety of data sources to estimate sales of existing and new products 
  • Help to manage the marketing budget including tracking and forecasting 


Help Us Meet You


  • Organizational and cross functional leader and motivator:            
    • Highly communicative and drives alignment
    • Inspires and motivates others across the organization
    • Strong cross-functional partner
  • Action Driver
    • Great initiative to “make things happen” 
    • Passionate driver of results              
    • Decisive and biased towards action 
  • Positive and open-minded – see possibilities vs. obstacles; “anything is possible” mentality 
  • Comfortable with ambiguity and risk-taking – can balance information vs. gut and be fearless 
  • Thrives in entrepreneurial environment - can be scrappy, creative and resourceful while also building structure and process to create efficiencies 
  • Intellectually curious 
  • Comfort workinginafast-faced,constantly-changing environment 



  • BS/BA degree preferably in marketing, business or related field 
  • 2+ years relevant marketing, sales, sales analysis, business planning, category management or other relevant experience; strong analytical positions preferred 
  • Exceptional analytical skills – experience collecting and managing data, reporting, drawing inferences, and establishing recommendations 
  • Project management experience – ability to develop timelines and manage project milestones;attention to detail and follow through    
  • Strong oral and written communicationskills 
  • Experience with CPG industry, foodservice, distributors and/or retailers preferred; c-store experience a plus 
  • Strong MS Office (Excel, Word, PowerPoint, and Outlook) skills required, with an emphasis on Excel mastery 
  • Experience with syndicated consumption databases, e.g. IRI and Nielsen, a plus 
  • Salesforce.com and/or CRM platform experience a plus 


Personal Attributes

  • Excellent analytical skills 
  • Strong interpersonaland collaboration skills 
  • Abilitytothrive, influence,andoperateinan entrepreneurialenvironment 
  • Comfort workinginafast-faced,constantly-changing environment 
  • Highenergy,can-doattitude andgoodsenseofhumor 
  • Ability to multi-task and prioritize under deadlines 


 Job Requirements

Minimal travel required (less than 10%)

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.


As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.


Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Marketing

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