Logistics Coordinator - ROAR
Houston, TX, US, 77041
ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.
PURPOSE STATEMENT
Highly organized individual with the ability to process documentation with accuracy and efficiency in multiple platforms. Manage ROAR transportation partners to ensure on-time performance metrics while maintaining ROAR database.
KEY ACCOUNTABILITIES/OUTCOMES
- Process and match documentation in a 3rd Party TMS with accuracy and efficiency
- Process and match documentation daily in Google Drive
- Dispatch drivers with a high-level of detail and input all pertinent driver/shipment details into the TMS system and continue monitoring, communicating and updating the Transportation Management System (TMS) until the completion.
- Trace shipments timely and efficiently daily
- Update the ROAR TMS with accurate location and status data.
- Resolve tracing and tracking issues and communicate with the Customer Sales division
- Enter, and schedule (or reschedule) customer load tenders and related administrative duties with accuracy and efficiency.
- Be a problem-solver and solutions-provider to all customers, carriers, and ROAR associates.
- Provide back-up support as needed to other department team members to ensure customer and carrier satisfaction.
- Other tasks as assigned by the ROAR Management team.
KNOWLEDGE/SKILLS/EXPERIENCE
- High School Diploma or equivalent GED required. Associate Degree in Logistics, and/or one to two years of experience in the logistics industry preferred.
- Good computer skills with proficiency in MS Word, Excel, and Outlook Email System.
- Work requires professional written and verbal communication, and interpersonal skills.
- Ability to work independently as well as in a team environment.
- Must be comfortable and confident working in a fast-paced, dead-line driven, stressful environment. Manage multiple projects simultaneously with a sense of urgency.
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Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Nearest Major Market: Houston