Logistics Coordinator - ROAR

PURPOSE STATEMENT

Highly organized individual with the ability to process documentation with accuracy and efficiency in multiple platforms. Manage ROAR transportation partners to ensure on-time performance metrics while maintaining ROAR database.

KEY ACCOUNTABILITIES/OUTCOMES

• Process and match documentation in a 3rd Party TMS with accuracy and efficiency
• Process and match documentation daily in Google Drive
• Dispatch drivers with a high-level of detail and input all pertinent driver/shipment details into the TMS system and continue monitoring, communicating and updating the Transportation Management System (TMS) until the completion.
• Trace shipments timely and efficiently daily
• Update the ROAR TMS with accurate location and status data.
• Resolve tracing and tracking issues and communicate with the Customer Sales division
• Enter, and schedule (or reschedule) customer load tenders and related administrative duties with accuracy and efficiency.
• Be a problem-solver and solutions-provider to all customers, carriers, and ROAR associates.
• Provide back-up support as needed to other department team members to ensure customer and carrier satisfaction.
• Other tasks as assigned by the ROAR Management team.

KNOWLEDGE/SKILLS/EXPERIENCE

• High School Diploma or equivalent GED required.  Associate Degree in Logistics, and/or one to two years of experience in the logistics industry preferred.
• Good computer skills with proficiency in MS Word, Excel, and Outlook Email System.
• Work requires professional written and verbal communication, and interpersonal skills.
• Ability to work independently as well as in a team environment.
• Must be comfortable and confident working in a fast-paced, dead-line driven, stressful environment.  Manage multiple projects simultaneously with a sense of urgency.

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