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National Account Manager

Location: 

AZ, US IL, US CA, US

Req ID:  27534
Segment:  Sales

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The National Account Manager is responsible for attainment of annual sales goals and objectives for all assigned Chain Direct accounts in alignment with overall In-Store Bakery & Deli (ISBD) sales strategy.

KEY ACCOUNTABILITIES/OUTCOMES

  • Develop annual account plan, by assigned account, designed to exceed Division sales and profit objectives
  • Proactively create new business-building opportunities to support growth of new or existing product categories within assigned chain direct account.
  • Formalize proposals to support Customer requests with fact-based, value proposition elements in response to new selling opportunities
  • Develop/present category reviews, focused on value proposition selling tools, including retail merchandising program support and logistic efficiency solutions in a proactive manner
  • Articulate clearly and accurately Customer needs to Division channel Marketers and appropriate
  • Marketing leadership to gain support and commitment for new selling opportunities
  • Reestablish/reinforce relationship building practices within assigned National Account to support top down understanding of internal account working/objectives and direction
  • Develop and utilize consistent communication plan for internal/external contact with appropriate Associates to ensure commitment, support and follow up to all National Account activities
  • Support/Develop compliance plan to ensure all sales and governance processes are being completed.
    • Account targeting and planning.
    • Forecasting expectations.
    • Monthly update of Governance Reports
  • Actively develop solid relationships throughout assigned accounts to ensure support is in place with all national accounts.
  • Ensure utilization of retail "pull-through" marketing programs at all appropriate segments and support retail marketing resources to proactively develop measurable selling.                                                               
  • Assume lead position with program negotiations with all assigned chain direct accounts.
  • Development of internal network at WHQ to ensure clear understanding of Manufacturing, Operations, Quality Assurance, Research & Development and Marketing competencies to support a better understanding of RPC deliverables by Department.  This will support/reinforce quick, accurate information back to Customer/marketplace base.
    • Clear understanding of expectations and deliverables on the following:
    • Customer-based forecasting/demand planning.
    • Promotion processing.
    • Deduction management and follow up.
  • Clear, accurate understanding of competitive environment at each assigned account. This will include understanding strengths and weaknesses of each, manufacturing competencies, level of support, etc.

KNOWLEDGE/SKILLS/EXPERIENCE

  • Bachelors degree in Business or related field
  • Minimum 7 years in Food Industry
  • Minimum 5 years experience in retail channel – in-store bakery preferred
  • Excellent negotiation and presentation skills
  • Solid written communication skills
  • Ability to work independently
  • Effective in team environment
  • Understanding of Customer P&Ls
  • PC proficiency to include Microsoft Office Outlook, Word, Excel, PowerPoint


Currently limited travel, but averages 70% for this role

 

 

 

 

#LI-KR

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


Job Segment: Account Manager, Manager, Marketing Manager, Sales, Management, Marketing

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