Warehouse Coordinator/Admin
New Britain, CT, US, 6053
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
The Warehouse Coordinator/Admin performs various administrative tasks including managing the process of inbound and outbound trucks and working as a key communications link with the warehouse. This includes the accurate and timely handling of customer orders, recording of materials, products and supplies and communicates with internal and external
Key Accountabilities and Outcomes
- Maintain a safe, clean, and organized work area in compliance with housekeeping safety and Good Manufacturing Practices (GMP) requirements.
- Adhere to GMP guidelines for personal practices regarding hygiene and cleanliness.
- Coordinating and reserving daily inbound and outbound truck schedules, work activities and accurately entering data into our Warehouse Management System.
- Receiving next-day shipping needs and pre-staging loads as required.
- Rearranging work assignments as required by truck schedule changes, production changes, work requirements or other issues.
- Recording materials received for finished goods shipped on the daily tally sheets.
- Accurately completing tally sheets and turning them in timely
- Accurately checking and signing off on team E-Time timecards for both shifts.
- Applies all GMPs and safety requirements, both personal hygiene and housekeeping, associated with these tasks.
- Identifies problems at his/her assigned work tasks on an on-going basis and determines if solution is within his/her training and knowledge; if so, corrects problem; if not or if not sure, communicates to appropriate person for solution.
- Develops and maintains a good working relationship with Warehouse Group Leaders and other managers, team members, and other co-workers. Resolves problems and conflicts in an acceptable manner that shows respect for the other person(s).
- Follows plant rules and policies and Company code of ethics in performing job.
- Entering orders or requests for raw materials accurately and in a timely manner and printing out the necessary register
- Ensuring order registers are picked up by plant order person and product is delivered in a timely fashion.
- Ensuring the efficient return of unused raw materials to inventory
- Reserving freezer space for the daily plant production in a timely and efficient manner and in accordance with preset guidelines; printing out the production register and distributing as necessary having knowledge of warehouse dumps procedure and handling those not requiring team leader approval.
- reserving product for outbound shipments, double-checking for errors or problems,
- Performing other functions of the Warehouse Management System as necessary and according to preset guidelines
- Follows safety practices and identifies/corrects potential hazards.
- Attend and complete any RPC sponsored training.
- Learn and participate in required TPM activities including AM models.
- Other duties as assigned.
Knowledge, Skills, and Experience
- HS/GED required. College degree preferred; minimum three to five years’ administrative experience preferably in a warehouse; or equivalent combination of education and experience.
- Ability to follow defined policies, processes, and procedures.
- Must have excellent computer skills and experience in extracting and analyzing data using information systems reporting tools such as Excel.
- Efficient with all Microsoft Office products. Experience using SAP, RF Next Gen.
- Must be able to handle multiple assignments concurrently, possess excellent organizational and time management skills, and be able to function in a fast-paced environment.
- Must have good interpersonal, analytical, leadership, and problem-solving skills. Must possess a high level of interpersonal skills to facilitate constant interaction with a wide variety of personalities and management styles. Also, the ability to maintain focus on assigned tasks during constant interruptions by telephone and personal contact. Ability to work effectively with others, both within the company and outside the company, to accomplish administrative duties.
- Must possess good analytical, problem-solving and leadership skills.
- Must have good written and verbal skills. Able to read, write, and speak English proficiently. Bilingual Spanish preferred.

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
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Administrative Assistant, Outside Sales, Administrative, Sales