Batcher 1st Shift

Purpose Statement

We’re looking for a detail-oriented Batcher who ensures consistency, accuracy, and quality in every mix. If you take pride in following formulas, adjusting processes to minimize waste, and keeping production on track, this role is for you 
Our Niles, IL facility has proudly served as a cornerstone of Rich’s for over 30 years, specializing in Toppings, Creams, and Culinary Solutions (TCCS). Though compact at just 2 acres, this 24/7, 365-day operation punches well above its weight—driving innovation and consistency across our frozen non-dairy portfolio. With five rotating shifts and a non-union workforce, our plant thrives on ownership, agility, and cross-functional excellence 
Rich Products is a family-owned, global food company with over 80 years of legacy and leadership. Founded on the revolutionary idea of the non-dairy whipped topping, that same spirit of innovation fuels everything we do—from the plant floor to the boardroom. With operations in 100+ countries and a portfolio spanning foodservice, in-store bakery, and retail, Rich’s is more than a food company—we’re a people-first organization committed to doing what’s right, the Rich Way
What It’s Like to Work Here
Working at our Niles plant means stepping into a fast-paced, TPM-driven environment—with a Rich twist. We embrace structure, discipline, and continuous improvement, but lead through a people-centered lens. You’ll help shape a culture that values high standards—without losing heart, humor, or humility
Plant conditions vary, with temperature fluctuations, noise, and a dynamic pace—but so do the opportunities. Every challenge is a chance to lead. Every success is shared. Here, leaders are hands-on, solutions-focused, and deeply connected to their teams. If you’re ready to make an impact where it matters, you’ll find purpose and partnership here. 

Key Accountabilities and Outcomes

Batching & Mixing Operations
Operate mixers, scales, timers, and related systems to prepare accurate batches.
Pre-scale and prepare minor ingredients, premixes, and manually scaled items.
Verify formulas, weights, and labeling to ensure compliance with production standards.
Adjust formulas within given parameters to maintain product quality and reduce waste.
Control temperature and consistency during the batching process.
Review batching schedule and SCADA system for accuracy and changes.
Quality, Documentation & Compliance
Complete equipment inspections, mix sheets, and production documentation accurately.
Perform GMP inspections and ensure compliance with food safety, quality, and plant policies.
Make sound quality decisions within defined parameters to prevent sub-standard mixes.
Participate in safety, GMP, and continuous improvement teams and meetings.
Cross-Functional Support
Assist in cleaning tanks and safely handling chemicals as required.
Support other production areas as a light machine operator or general labor when trained.
Report equipment malfunctions and collaborate with maintenance or supervisors to resolve issues.
Foster a culture of safety, accountability, and continuous improvement.

Knowledge, Skills, and Experience

High school diploma or GED required.
Minimum 2 years of manufacturing experience, preferably in food processing.
Ability to perform mathematical calculations (addition, subtraction, multiplication, division, percentages).
Strong understanding of basic food safety and associate safety practices.
Knowledge of computer systems and ability to operate batching programs.
Mechanical aptitude and manual dexterity for operating mixers and handling ingredients.
Strong communication skills, written and verbal.
Ability to adapt in fast-paced environments and make quality decisions under pressure.
Desire to operate as part of a self-directed work team and contribute to improvement initiatives.
Physical Requirements
Ability to walk, stand, climb, reach, stoop, bend, grasp, and move throughout the facility daily.
Work in high-noise areas with required PPE (hearing/vision protection).
Must be able to lift, push/pull mixing bowls up to 55 lbs.
Exposure to varying temperatures, humidity, and bakery ingredients.
Able to work in multi-shift environments and handle potentially hazardous equipment or materials