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Research Technician II

Location: 

Salem, MA, US, 01970

Req ID:  25146
Segment:  Research & Development

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The Research Technician II:

  • Provides technical lab support for R&D Department for product/process development.
  • Performs routine assignments of moderate complexity and significant variation, under limited supervision.
  • Interfaces periodically with various internal departments (e.g. Marketing, Procurement, Engineering, QA, Operations) and customers in accomplishing project milestones.
KEY ACCOUNTABILITIES/OUTCOMES

Technical Support (70%)

  • Administers and coordinates projects, assisting in defining project objectives, organizing and prioritizing tasks and conducting necessary experiments and analyses. This may include validating new lab equipment or processes, developing product reformulations and managing segments of larger projects. Interfaces periodically with various internal departments (i.e. Marketing, Purchasing, Engineering) and customers in accomplishing project milestones.
  • Requests and maintains equipment and supplies needed to complete routine and non-routine assignments. Calibrates and prepares equipment (e.g. scales and balances) for usage in lab experiments/analyses and cleans and stores equipment at the conclusion of such activities.
  • Writes and/or updates basic procedures regarding equipment operation and/or complicated departmental processes.
  • Adheres to appropriate sample selection and preparation methodologies to ensure the validity of lab experiments and analyses. This may include validating new raw materials, lab equipment or processes, developing product reformulation and managing segments of larger projects.
  • Documents the types of lab tests which have been conducted and records results of such tests in a Lab Notebook or in a computer database.
  • Prepares prototype in development of new food products and/or improvements.
  • Develops and issues reports on procedures and/or experiments as assigned.
  • Maintains a sanitary, safe and orderly work environment.

Experiments & Analysis (30%)

  • Conducts complex tests in product/process development and/or improvement
  • Conducts routine and non-routine experiments/analyses, evaluating and recording results. May improvise in the application of procedures and methods during such experiments or analyses as appropriate (e.g. ingredient adjustments, sampling modifications, etc.)
  • Provides support in conducting basic laboratory and pilot plant experiments involving product and process development and design, either independently or in collaboration with other Associates.
  • Assists in interpretation of data from experiments/analyses, troubleshooting failures.
  • Associates degree in food preparation, food science, lab technology or related field with 3+ years job related experience in food-related laboratory testing and research or at least 1 year of food preparation experience and 2 years of laboratory testing and research experience
  • Solid verbal and written communication skills
  • Demonstrated ability to work in a fast paced environment
  • Ability to extract and analyze data and apply standard formulas
KNOWLEDGE/SKILLS/EXPERIENCE
  • Associates degree in food preparation, food science, lab technology or related field with 3+ years job related experience in food-related laboratory testing and research or at least 1 year of food preparation experience and 2 years of laboratory testing and research experience
  • Solid verbal and written communication skills
  • Demonstrated ability to work in a fast paced environment
  • Ability to extract and analyze data and apply standard formulas

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate affinity groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


Nearest Major Market: Boston

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